One of our 2015 goals at Marcopoloni is to continue posting individual photos of each Campomaggi bag for sale on our website. That means each actual bag, front and back, so that you can preview the exact bag before you buy it. You can see this in action when you go to add a Colombo bag to your shopping cart, for example, and the pull-down menu lists a whole bunch of different options like ‘Distressed Cognac 1,’ ‘Distressed Cognac 2,’ etc. When you view the corresponding thumbnail photos on the page, you can see the exact bag front and back before adding it to your cart. Why? Because these Campomaggi bags of distressed leather can have so many differences – even among the same shipment of the same bags in the same color – that we realized we had to go the extra mile to successfully sell them and keep our Campomaggi fans happy.
It all started years ago when Emi and Daniele received the first shipment from Campomaggi. During a trip to Italy to find artisans, they had fallen in love with Campomaggi bags and decided to sell them here in the U.S. So they ordered eight different styles of bag. Upon opening the boxes, they realized some of the bags looked very different than the ones they’d seen in Campomaggi’s warehouse – things like darker or lighter shades than they saw before, bags that had two slightly different color straps, and major variations in color and texture in different parts of the same bag.
It turns out that Marco Campomaggi’s bags are intentionally made to be imperfect. They undergo a unique manufacturing process, where each bag is washed, dyed and distressed in its entirety after all the parts are put together – straps, lining and all. This technique (patented by Marco’s Campomaggi brand) not only gives his bags their vintage, weathered look, but also makes each single piece really a one-of-a-kind work of art. In fact, it GUARANTEES that no two bags are exactly alike. Because each “skin” is unique in the way it absorbs color, stretches and shrinks, each finished bag is distinct in its color, tonality, and texture. The resulting shape and size may also vary slightly.
Over time, we at Marcopoloni realized that showing each exact bag was the best way to offer top customer service. We encouWe have even been known to e-mail our customers photos of one of us wearing the bag, if modeling shots are not already posted on our website. It’s just one more way to ensure the best service for our customers. And it’s sure to keep us very busy through 2015 and beyond! Are there any photos of handbags you want to see? Or are you curious about this “going the extra mile” customer service? We encourage your phone calls and e-mails!