Terms and Conditions of Sale

Terms and Conditions

Welcome to Marcopoloni! By visiting our Web site you agree to be bound by its policies, terms and conditions.

Shipping:

Orders received and approved before midnight Pacific Time will ship the following business day unless otherwise noted or communicated. Please be sure to provide a USPS-verifiable address to avoid delays in shipping your order. To avoid the need for further verifications on higher-valued orders, we recommend getting the order shipped to the same address as your billing address.

Please contact us for a shipping price quote for destinations outside of the United States.

Cancellations:

To cancel an order you can call our Customer Service department and request that your order be cancelled. You can also send us an email cancellation, but the order will not be cancelled until you receive an email confirmation that your cancellation request has been processed. An order cannot be cancelled or changed after it has been shipped.

Sales Tax:

Please refer to our Sales Tax page.

Payment Methods:

We accept Visa, Mastercard, American Express, and Discover. We also accept payments through PayPal. Or, if you prefer to mail in your payment, send us a US check* for the total amount of your order to the following address:

Marcopoloni
274 E. Hamilton Avenue, Suite B
Campbell, CA 95008

*Please note that we will not ship your order until your funds clear, which may delay the shipment of your order by up to 2 weeks.

Minors

We do not sell to children under the age of 18. If you are under the 18, please seek the approval of your parent or guardian to purchase products from this site.

Customer Service:

You can contact us with any inquiries you may have:

Email:
info@marcopoloni.com
Toll-free Phone:
1-888-341-4774
Phone:
+1 408-649-5811
Fax:
+1 949-480-0500
Mail:
Marcopoloni
274 E. Hamilton Avenue, Suite B
Campbell, CA 95008